Legal Notice
This notice sets out the information that section 43 of the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act") requires a supplier offering services by way of an electronic transaction to make available, together with our copyright notice and the terms on which this website may be used.
1. Supplier information
| Full name | Shlomo Levin, trading as Roomcall |
|---|---|
| Legal status | Sole proprietor |
| Registration number | Not applicable (sole proprietor) |
| Place of registration | Not applicable (not a registered company) |
| Physical address | [physical address to be added] |
| Address for service of legal documents | [physical address to be added] |
| Telephone | +27 68 630 4228 |
| Roomcall2026@outlook.com | |
| Website | https://getroomcall.com |
| Information Officer | The owner, named above |
| Self-regulatory or accreditation bodies | None |
| Codes of conduct | None |
| Alternative dispute resolution code | None. Disputes are dealt with under clause 22 of the Terms of Service. |
2. The service and its price
- Description. Roomcall is an online appointment book for medical, dental and allied health practices. It comprises a reception screen for booking and managing appointments, a doctor's screen that shows the day's appointments and updates as they change, messages between reception and the doctor, monthly reports, and an optional public booking page. It is accessed through a web browser and requires no installation. It is not an electronic health record. A fuller description appears on our home page.
- Price. The Service costs R149 per month for a practice, including value-added tax where it applies, as stated on our pricing page. There are no delivery charges, set-up fees or other costs.
- Manner of payment. Fees are payable monthly in advance by card, through our online reseller Paddle.com, which is the merchant of record for all our orders.
- Time of performance. The Service is available immediately after an account is created, and remains available for as long as the account is active.
- Minimum duration. Subscriptions run from month to month. There is no minimum term.
3. Terms of the transaction
- Use of the Service is governed by the Terms of Service, the Privacy Policy and the Data Processing Agreement. Each may be viewed, saved and printed from this website at any time.
- Record of the transaction. We record the date of acceptance of the Terms of Service and the version accepted. A copy of that record and of the account's billing history may be requested through our contact page while the account is open, and for five years after the last payment.
- Cancellation and refunds. Subscriptions may be cancelled at any time in the Service, under Settings, with effect from the end of the current month. Fees paid are not refundable, except as set out in clauses 5.6, 6.3 and 17.2 of the Terms of Service or where the law requires a refund.
- Guarantees. We give no guarantees in respect of the Service other than those in the Terms of Service.
- Security and privacy. Payment card details are processed by Paddle and are not received or stored by us. Our security procedures and the handling of personal information are described in the Privacy Policy.
4. Consumer rights
- Where Chapter VII of the ECT Act applies, a consumer may cancel the transaction, without reason and without penalty, within 7 days after concluding the agreement, as provided in section 44 of the ECT Act and clause 6.3 of the Terms of Service. Any payment made will be refunded within 30 days after cancellation.
- A consumer may lodge a complaint with the National Consumer Commission, or with any other forum available under the Consumer Protection Act 68 of 2008.
5. Copyright and trade marks
- Copyright © 2026 Roomcall. All rights reserved.
- This website and the Service, including their software, text, graphics, page layouts, illustrations and logos, are protected by the Copyright Act 98 of 1978 and international copyright treaties. No part of them may be reproduced, distributed, modified or republished without our prior written consent, except for viewing, saving or printing the legal documents on this website for personal reference, or as the law otherwise permits.
- Roomcall and the Roomcall logo are trade marks of Roomcall. They may not be used in connection with any product or service without our prior written consent.
- Names of patients and practices shown in illustrations on this website are fictitious.
6. Use of this website
- The information on this website is provided for general information about the Service. It does not constitute professional, legal or medical advice.
- While we take reasonable care to keep this website accurate and current, we do not warrant that it is free of errors. The binding terms on which the Service is provided are those in the Terms of Service.
- Links to third-party websites are provided for convenience only. We are not responsible for the content or privacy practices of those websites.
- You must not attempt to gain unauthorised access to this website or the Service, or interfere with their operation. Such conduct may constitute an offence under the Cybercrimes Act 19 of 2020.
7. Third-party material
- This website uses the Nunito typeface, designed by Vernon Adams and contributors and licensed under the SIL Open Font License, version 1.1, a copy of which is at /fonts/OFL.txt. It is served from this website.